HPE Company credits certainly are a form of HPE monetary support that can be used to address the expense of particular HPE Assistance credits. Find out more about how HPE Support credits get the job done and how they're able to reward your organization!
HPE Service Credits
Should your HPE product or service fails to satisfy the specifications set forth within your support amount arrangement, you may be suitable for Service credits. They're made to cure any material breach from the arrangement and can be utilized to offset future assistance costs.
In order to acquire Support Credits, it's essential to post a assert inside of thirty days of the issue transpiring. Promises will have to contain all applicable details and documentation, in addition to a proposed resolution. When your declare is authorised, Services Credits will be applied to your account inside forty five days.
If you have any questions on HPE Service Credits that can be placed on the acquisition of HPE help expert services. They are an alternative to acquiring a different assistance deal and may be used to extend or renew an existing deal. HPE Service Credits are non-refundable and possess no dollars price.